Resolve it
and move on.
We help homeowners and service providers resolve disputes out of court, saving thousands in legal fees.
We help homeowners and service providers resolve disputes out of court, saving thousands in legal fees.
When home service projects go wrong, everyone loses. CIVIL provides a better way forward.
We're specialists in resolving disputes between homeowners and service providers—plumbers, contractors, electricians, landscapers, and more. Our mission is simple: help both parties reach fair, binding resolutions without the cost, time, and relationship damage of litigation.
Unlike courts, which can take months or years and cost tens of thousands of dollars, we typically resolve disputes in days or weeks, at a fraction of the cost.
We don't take sides. We provide a structured process that protects both parties' interests.
Most disputes are resolved within days or weeks, not months or years.
Our services cost a fraction of litigation, saving thousands in legal fees.
Our mediators understand home services and construction challenges.
Our professional mediators guide both parties to a mutually acceptable solution. Mediation preserves relationships and gives everyone a voice in the outcome.
80% of our mediation cases reach successful resolution within 14 days.
Start MediationWhen mediation isn't enough, our arbitration service provides a legally binding decision. Faster and less expensive than court, with expert arbitrators who understand home services.
Typically resolved within 30 days, with decisions as enforceable as a court judgment.
Start ArbitrationFor service providers, we offer contract reviews and dispute prevention consulting to help avoid issues before they arise.
For homeowners, we provide pre-project guidance to ensure your agreements protect your interests.
Learn MoreOur streamlined resolution process is designed to be straightforward and effective, with clear steps from start to finish.
Contact us to explain your situation. We'll assess if mediation or arbitration is appropriate and explain the process.
Both parties agree to participate and sign our simple agreement. Then we get to work.
For mediation, our mediator helps both sides find common ground. For arbitration, both parties present their case and receive a binding decision.
Mediation ends with a written agreement. Arbitration concludes with a legally enforceable decision that resolves the dispute completely.
Our approach is designed to provide significant advantages for both homeowners and service providers.
"After months of getting nowhere with my contractor, Civil helped us reach a fair solution in just two weeks. I saved thousands in potential legal fees and finally got my project back on track."
— Sarah T., Homeowner
"A misunderstanding with a client was heading toward a lawsuit that would have cost me time, money, and probably future business. Civil helped us find middle ground that worked for both of us, and I was able to complete the job."
— Michael R., Contractor
Choose the right approach for your disputes. Don't know what you need? Get in touch.
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The longer a home service dispute continues, the more expensive and stressful it becomes for everyone involved. Most CIVIL resolutions are reached within a week or two, saving both parties time, money, and stress.
Start Your Resolution NowMediation typically takes 1-2 weeks from initial contact to resolution. Arbitration generally takes 2-4 weeks. This timeline can vary based on the complexity of the case and the availability of both parties to participate.
In contrast, court litigation for similar disputes often takes 6-18 months, and sometimes years, to reach resolution.
Yes, both our mediation agreements and arbitration decisions are legally binding when both parties agree to our resolution process. Arbitration decisions are enforceable in court, similar to a judgment.
Mediated agreements become binding contracts once signed by both parties. This provides certainty that the resolution will be honored and can be enforced if necessary.
We can help approach the other party professionally to explain the benefits of our process compared to litigation. Often, even reluctant parties agree when they understand the cost and time savings.
In some cases, participation may be required by the terms of an existing contract. If the other party ultimately refuses, we can provide guidance on your next best options.
We specialize in disputes related to home services and construction, including:
We handle disputes involving contractors, plumbers, electricians, landscapers, roofers, and other home service providers.
Our mediators and arbitrators are certified professionals with backgrounds in both dispute resolution and the home services/construction industry. This unique combination ensures they understand the technical aspects of your dispute.
All of our resolution specialists have a minimum of 10 years of experience and undergo continuous training to maintain their expertise in current industry practices and dispute resolution techniques.
In mediation, our neutral mediator helps both parties work together to reach a mutually acceptable solution. The mediator doesn't make decisions but guides the conversation to help you find common ground.
In arbitration, our arbitrator hears both sides of the dispute and then makes a binding decision. Think of it as a private judge who has industry expertise. This is ideal when parties cannot reach agreement through mediation.
We often recommend starting with mediation and moving to arbitration only if necessary. Many clients are surprised at how effectively mediation resolves their issues.
No, our process is designed to be navigated without attorneys, saving you significant costs. However, parties are welcome to have legal representation if they prefer.
Our mediators and arbitrators are skilled at creating a balanced environment where both parties can effectively represent their positions without legal expertise.
Ready to resolve your dispute? Our team is here to help. Fill out the form and we'll get back to you within one business day to discuss your situation.
hello@civilcompanies.com